Five unusual practices that organizations can employ to maximize employee effectiveness.
A. Alexandra Michel’s new book, “Bullish on Uncertainty: How Organizational Cultures Transform Participants,” explores the case of two major U.S. investment banks – with two differing philosophies on how to structure business processes and organizational strategies.
Her counterintuitive findings: the bank that amplified bankers’ uncertainty produced better overall results than the bank that reduced bankers’ uncertainty. The book’s conclusions have implications for every knowledge-based industry.










